Email can be a tricky customer service channel. Because you don’t have a voice-to-voice or face-to-face connection, it’s more difficult to gauge how upset a customer might really be and get at the real heart of the issue. However, many customers prefer to send an email rather than call.
Here are 3 things you shouldn’t be doing as part of your email customer service program.
1. Don’t Use Canned Responses
2. Don’t Make Excuses
3. Don’t Rush Past the Problem to the Solution.
Guess who's back, back again. Valor's back; tell your friends! 🎶
This is one of the most long awaited returns of oils in the Young Living world and people can't wait to get their hands back on this bottle. This is one of my all time favorite smelling oils and it's been gone for about two years because rosewood was endangered. They've sourced a new oil for it so we can have it back! They've missed out on a lot of money with this being gone and I love how committed they are to sustainability and the environment. 🌱 -Its nickname is "chiropractor in a bottle" That speaks for itself 🙌🏻
-Promotes feelings of bravery and calmness. Yes please! 💪🏻
-my all time favorite personal use? To stop snoring and I sleep like a baby whenever I use it.😴
New INTENTION wrist malas coming soon! ✨
I actually made these as a gift for three very special people, but I kind of fell in love with them. So I decided I'm going to be making these for the shop!
I'd love to know what sort of "intentions" you guys would like to see! What are some qualities you'd like to bring into your life right now?
Close up of @marmar1988_makeup wearing Solotica hidrocor quartzo ☺😍Shop for your colour contact lenses on 👉👉soloticalenses.co.uk 👈👈 👆Click on the link in the bio👆to purchase yours today!💞 Follow us on @soloticalensesofficial for more
A sneak peak inside the #ponkocoopconstruction There are so many moving parts to keep track of, but it's a good kind of madness. Especially when there's progress every day. We can't wait to make some Ponko for you guys!